Privacy Policy

Privacy Policy

This Privacy Policy explains how Family Desk handles personal data for its website and spiritual growth course services for business professionals. It describes the kinds of information we collect, the purposes for which we use it, and the choices available to users.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course enrollment details, payment-related records where applicable, communications sent to us, and technical data such as device, browser, and usage information. We do not seek to collect sensitive personal data unless it is needed for a specific service feature or required by law.

The categories of data collected depend on how users interact with the site and course services.
02

How We Collect Data

We receive personal data directly from you when you register, enroll, submit forms, or contact us. We also collect certain data automatically through the website, including log data, device information, and cookie-based information. In some cases, we receive limited information from payment processors, analytics providers, or other operational partners that help us run the site.

Information may come from users, automated systems, and service providers involved in site operation.
03

Types of Cookies

Our site may use essential cookies needed for security and core functions, preference cookies that remember settings, and analytics cookies that help us understand site use. Some cookies are session-based and expire when the browser closes, while others remain for a longer period unless removed by the user. We do not use cookies to collect more information than is reasonably needed for these purposes.

We use a limited set of cookies for operation, preferences, and analytics.
04

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, saved preferences, or course access features. We use cookie controls to support basic functionality, measure site performance, and remember user choices where permitted.

Browser settings and device controls can be used to limit non-essential cookies.

Contact Information

Email contact
Telephone contact
+91 81273 39618
Postal address
1, Napier Road, Kolkata, IN, 700022
Privacy inquiries
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. You may also object to some uses or withdraw consent where processing depends on consent. Some requests may not be granted if we must keep the information for legal, security, or operational reasons.

Available rights may vary based on the nature of the request and applicable Indian law.
Requests

How to Make a Request

Requests are reviewed on a case-by-case basis and handled within a reasonable period after verification. If we cannot fully comply, we will explain the reason to the extent permitted by law.

We may need to verify identity before acting on a request and may ask for limited supporting information.
Data Retention

Data Retention

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, or dispute-related needs. When data is no longer required, we delete it, anonymize it, or retain it in a restricted form where the law or a legitimate business need requires continued storage.

We keep data only for as long as needed for the stated purpose or to meet legal and operational requirements.
Policy Updates

Policy Updates

The revised version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we may provide an additional notice through the site or by another reasonable method.

We review this policy from time to time and update it when our practices or legal obligations change.
Purpose of use

How We Use Data

We use personal data to create and manage accounts, process enrollments, provide course access, respond to inquiries, send service notices, maintain security, prevent misuse, improve site performance, analyze usage, and meet legal or accounting obligations. Where permitted, we may also use data to communicate about updates related to your account or enrolled services.

Note
Processing is limited to purposes connected with site operation, course delivery, and compliance.
Third-party sharing

Service Providers and Partners

We may share personal data with service providers that support hosting, analytics, payment processing, communications, customer support, and related technical operations. We may also share limited information with professional advisers and other partners who assist in running the business, subject to confidentiality and data-handling obligations.

Note
Operational recipients are expected to use data only for the services they provide to us.